My Account & My Orders
What is 'My Account'? How do I update my information?
easy to update your Khanna Publishers account and view your orders
any time through 'My Account'.
Account' allows you complete control over your transactions on Khanna
your personal data like address, phone numbers, email ids
the status of your orders
do I know my order has been confirmed?
your order has been logged and payment authorization has been
received, the publisher confirms receipt of the order and begins
will receive an email containing the details of your transaction. In
this mail you will be provided with a unique Order ID (eg.
OD01202130213), a listing of the book(s) you have ordered and the
expected delivery time.
will also be notified when the publisher ships the book(s) to you.
Shipping details will be provided with the respective tracking
Can I order a product that is 'Out of Stock'?
products listed as 'Out of Stock' are not available for sale. Please
use the 'Notify Me' feature to be informed of the product's
availability with sellers on Khanna Publishers.
Is it necessary to have an account to shop on Khanna Publishers?
can shop on Khanna Publishers by providing just your email ID. While
it is not necessary to have an account to shop for and purchase
items, it is recommended that you create one. By creating your own
Khanna Publishers account, you can enjoy a personalized shopping
experience, including recommendations, quicker checkout and a
How do I pay for a Khanna Publishers purchase?
Publishers offers you multiple payment methods. Whatever your online
mode of payment, you can rest assured that Khanna Publishers's
trusted payment gateway partners use secure encryption technology to
keep your transaction details confidential at all times.You
may use Internet Banking, Online payment gateway, or offline in the
form of demand draft or bankers note.
Publishers also accepts payments made using Visa, MasterCard, Maestro
and American Express credit/debit cards in India.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase
on Khanna Publishers?
are NO hidden charges when you make a purchase on Khanna Publishers.
The prices listed for all the items are final and all-inclusive. The
price you see on the product page is exactly what you pay.
charges may be extra depending on the seller policy.
How do I pay using a credit/debit card?
accept payments made by credit/debit cards issued in India.
accept payments made using Visa, MasterCard and American Express
pay using your credit card at checkout, you will need your card
number, expiry date, three-digit CVV number (found on the backside of
your card). After entering these details, you will be redirected
to the bank's page for entering the online 3D Secure password.
accept payments made using Visa, MasterCard and Maestro debit cards.
pay using your debit card at checkout, you will need your card
number, expiry date (optional for Maestro cards), three-digit CVV
number (optional for Maestro cards). You will then be redirected to
your bank's secure page for entering your online password (issued by
your bank) to complete the payment.
Is it safe to use my credit/debit card on Khanna Publishers?
online transaction on Khanna Publishers is secure with the highest
levels of transaction security currently available on the Internet.
Khanna Publishers uses 256-bit encryption technology to protect your
card information while securely transmitting it to the respective
banks for payment processing.
credit card and debit card payments on Khanna Publishers are
processed through secure and trusted payment gateways managed by
leading banks. Banks now use the 3D Secure password service for
online transactions, providing an additional layer of security
through identity verification.
What steps does Khanna Publishers take to prevent card fraud?
Publishers realizes the importance of a strong fraud detection and
resolution capability. We and our online payments partners monitor
transactions continuously for suspicious activity and flag
potentially fraudulent transactions for manual verification by our
team.In the rarest of rare cases, when our team is unable to
rule out the possibility of fraud categorically, the transaction is
kept on hold, and the customer is requested to provide identity
documents. The ID documents help us ensure that the purchases were
indeed made by a genuine card holder. We apologise for any
inconvenience that may be caused to customers and request them to
bear with us in the larger interest of ensuring a safe and secure
environment for online transactions.
What is a 3D Secure password?
3D Secure password is implemented by VISA and MasterCard in
partnership with card issuing banks under the "Verified by VISA"
and "Mastercard SecureCode" services, respectively.
3D Secure password adds an additional layer of security through
identity verification for your online credit/debit card
transactions. This password, which is created by you, is known
only to you. This ensures that only you can use your card for online
can I get the 3D Secure password for my credit/debit card?
can register for the 3D Secure password for your credit/debit card by
visiting your bank's website. The registration links for some of
the banks have been provided below for easy reference:
Bank of India
Bank of India
Bank of India
Bank of Commerce
Can I use my bank's Internet Banking feature to make a payment?
Khanna Publishers offers you the convenience of using your bank's
Internet Banking service to make a payment towards your order. With
this you can directly transfer funds from your bank account, while
conducting a highly secure transaction.
accept payment through Internet Banking for the following banks:
of Bahrain and Kuwait
& Kashmir Bank
Bank of Scotland
Bank of Hyderabad
Bank of Mysore
Bank of Travancore
Bank of India
I make a credit/debit card or Internet Banking payment on Khanna
Publishers through my mobile?
you can make credit card payments through the Khanna Publishers
mobile site and application. Khanna Publishers uses 256-bit
encryption technology to protect your card information while securely
transmitting it to the secure and trusted payment gateways managed by
How do I check the current status of my orders?
can review the status of your orders and other related information in
the 'My Account' section
the My Account page, click on the 'My Orders' link to view the status
of all your orders. To view the status of a specific order, click on
the 'Order Number' link.
What do the different order status mean ?
Pending Authorization: Your
order has been logged and we are waiting for authorization from the
payment gateway.Payment Authorized, Order under
has been received from the payment gateway and your order is being
processed by the seller.Order Shipped: Your
order has been shipped by the seller and is on its way to the
location specified by you for delivery.Order Cancelled: The
order was cancelled.
When and how can I cancel an order?
can cancel your order before it reaches the "Order Shipped"
state. To cancel, please Contact Us
with the order number.
What are the delivery charges?
charge varies for regular mail or speed post. The cost is included in
the cost of the book at the time of order creation
Are there any hidden costs (sales tax, octroi etc) on items sold by
There are zero hidden charges when you make a purchase on Khanna
Publishers. List prices are final and all-inclusive. The price you
see on the product page is exactly what you would pay.Delivery
charges are not hidden charges.
What is the estimated delivery time?
Khanna Publishers generally ship the items within the time specified on the book page. Business days exclude public holidays and Sundays.
Estimated delivery time is dependent on the following factors
• The destination to which you want the order shipped to and time to deliver by our delivery partner
For items listed as "In Stock", Khanna Publishers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
Khanna Publishers might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated shipping time to your location.
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Out of Print'
This product is not available because it is no longer being published and has been permanently discontinued.
Why does the delivery date not correspond to the delivery timeline mentioned?
It is possible that the our courier partners have a holiday between your order date and the estimated delivery date based on the timelines shown on the book page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
Does Khanna Publishers deliver internationally?
As of now, Khanna Publishers doesn't deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
How does the delivery process work?
All deliveries are scheduled through postal services vide regular post or speed post. You will be informed when the your consignment is posted and will also be provided a tracking number.
During checkout you will be prompted to provide your location's pincode in order to ensure that the postal services does indeed deliver to you.
How are items packaged?
Products are shipped in packages with waterproof plastic wrap.
How can I track the delivery of my order?
All items sold by sellers on Khanna Publishers are delivered through postal services vide regular post or speed post. You will be informed when the your consignment is posted and will also be provided a tracking number
How do I cancel an order?
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
Unfortunately, an order cannot be cancelled once the item has been shipped or delivered to you.
How can I cancel items in my order?
You can cancel an item in your order only till the item is shipped.
In order to cancel an item in your order
- Log into your Khanna Publishers account and go to the 'My Orders' page
Khanna Publishers was established in the year 1960, when the founder of this company Lt. Sh. Ramesh Chandra Khanna decided to provide the innate knowledge of the engineering field to the young duding and exuberant minds of the engineering students. Read More