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Payments

Q.1 How do I pay for a Khanna Publishers purchase?

A.1 Khanna Publishers offers you multiple modes of payment method. Whatever your method of payment, you can rest assured that Khanna Publishers' trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, online Payment Gateway, or offlinemodes likeDemand Draft or Banker’s Note.Khanna Publishers also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

Q.2 Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Khanna Publishers?

A.2 There are NO hidden charges when you make a purchase on Khanna Publishers. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.Delivery charges are extra.

Q.3 How do I pay using a credit/debit card?

A.3 We accept payments made by credit/debit cards issued in India. Our payment gateway is powered by India’s leading payment gateway service CC AvenueTM.

 Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the back of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Q.4 Is it safe to use my credit/debit card on Khanna Publishers?

A.4 Your online transaction on Khanna Publishers is secure with the highest levels of transaction security currently available on the Internet. CCAvenue uses the most powerful Verisign secure socket layer (SSL) for encrypting customer data during transmission. To put this into non-technical terms, it would take 340,000,000,000 years for today's fastest computers to crack Verisign SSL. Click here <https://sealinfo.verisign.com/splash?form_file=fdf/splash.fdf&dn=WWW.CCAVENUE.COM&lang=en >to verify their certificate.

Q.5 What steps does Khanna Publishers take to prevent card fraud?

A.5 Khanna Publishers realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

Q.6 What is a 3D Secure password?

A.6 The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "MastercardSecureCode" services, respectively.

 The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

Q.7 How can I get the 3D Secure password for my credit/debit card?

A.7 You can register for the 3D Secure password for your credit/debit card by visiting your bank's website. The registration links for some of the banks have been provided below for easy reference:

 

State Bank of India

ICICI Bank

HDFC Bank

Punjab National Bank

Axis Bank

Corporation Bank

Andhra Bank

Bank of Baroda

Standard Chartered India

Union Bank of India

Central Bank of India

Citibank

Deutsche Bank

Dhanlakshmi Bank

IDBI Bank

ING Vysya Bank

IndusInd Bank

Federal Bank

Kotak Mahindra Bank

KarurVysya Bank

Oriental Bank of Commerce

South Indian Bank

Vijaya Bank

Canara Bank

 

Q.8 Can I use my bank's Internet Banking feature to make a payment?

A.8 Yes. Khanna Publishers offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

We accept payment through Internet Banking for the following banks:

ABN Amro Bank

Axis Bank

Allahabad Bank

Andhra Bank

Bank of Bahrain and Kuwait

Bank of Baroda

Bank of India

Bank of Maharashtra

Bank of Rajasthan

Central Bank of India

Citibank

City Union Bank

Corporation Bank

Deutsche Bank

Development Credit Bank

Dhanlaxmi Bank

Federal Bank

HDFC Bank

ICICI Bank

IDBI Bank

ING Vysya Bank

Indian Overseas Bank

Indian Bank

IndusInd Bank

Jammu & Kashmir Bank

Karnataka Bank

KarurVysya Bank

Kotak Mahindra Bank

Lakshmi Vilas Bank

Oriental Bank of Commerce

Punjab National Bank

Royal Bank of Scotland

South Indian Bank

Standard Chartered Bank

State Bank of Hyderabad

State Bank of India

State Bank of Mysore

State Bank of Travancore

Syndicate Bank

Tamilnad Mercantile Bank

Union Bank of India

United Bank of India

Vijaya Bank

YES Bank

 

Q.9  Can I make a credit/debit card or Internet Banking payment on Khanna Publishers through my mobile?

A.9 Yes, you can make credit card payments through the Khanna Publishers mobile site and application. Khanna Publishers uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.